Terms of Service

Article 1 (Purpose)

These Terms set out the conditions and procedures for using the Service, the rights and duties of the Company and users, and other necessary matters.

Article 2 (Definitions)

• 'Service' means the web-based service by which the Company observes and analyzes Coupang's public data to provide rankings, keywords, sales estimates and the like.
• 'User' means a member or non-member who uses the Service under these Terms.
• 'Member' means a person who has registered an account by providing personal data to the Company.
• 'Paid pass' means a 30-day pass a member purchases to use paid features for a set period.

Article 3 (Posting and amendment of Terms)

The Company posts these Terms where users can readily see them and may amend them within the limits of applicable law. Amendments are announced within the service at least 7 days before they take effect (30 days for changes that are unfavorable or material to users), stating the effective date and reason. A user who continues to use the Service without objecting by the effective date is deemed to have agreed to the amended Terms.

Article 4 (Contents of the Service)

The Company observes Coupang's public search results and product information to provide ad-free rankings, keyword metrics, sales estimates and the like.

Sales and search-volume estimates provided by the Service are reference material derived from public data by the Company's methodology; the Company does not warrant their accuracy or completeness. They do not guarantee the sales, profit or investment performance of any product, and the Company promises no revenue of any kind.

RocketLens is an independent service with no partnership or sponsorship relationship with Coupang Corp.

Article 5 (Formation of the use contract)

A use contract is formed when the user agrees to these Terms and completes sign-up or social login under the Company's procedure. Non-members may use the Service within the scope the Company sets.

Article 6 (Paid passes and payment)

Paid passes are sold in 30-day units with no auto-renewal (recurring billing). The Company creates no billing key; when a pass expires the account reverts to free automatically with no cancellation step.

Pass prices are KRW 49,000 for Starter and KRW 99,000 for Pro (each 30 days, VAT included); the free plan remains free. Payment is processed by the payment provider Toss Payments, and payment-method details are not stored on the Company's servers.

Article 7 (Withdrawal of subscription and refunds)

Paid passes are refunded under the Act on Consumer Protection in Electronic Commerce as follows.

1. If the paid features have not been used, a full refund is given on a withdrawal request made within 7 days of payment.

2. If the paid features have already been used, whether and how much to refund is calculated by days used and usage history as provided by law.

3. Where the Company fails to provide the Service properly due to its own fault, the unused period is refunded.

Refund requests are received via the contact in Article 12 and are refunded, in principle, to the original payment method.

Article 8 (Users' obligations)

Users must not do any of the following.

• Misappropriating others' information or registering false information
• Bulk-collecting, copying or reselling the Service's data without the Company's prior consent
• Using automated means to overload the Service or disrupt its normal operation
• Acts that violate applicable law, public order or good morals

Article 9 (Change and suspension of the Service)

The Company may change the Service or suspend all or part of it as required for operational or technical reasons. Where a scheduled reason such as maintenance applies, the Company announces it within the service.

Article 10 (Intellectual property)

Intellectual property rights, including copyright, in the Service and Company-produced content belong to the Company. Users may not reproduce, transmit, distribute or otherwise use them for profit, or let third parties do so, without the Company's prior consent.

Article 11 (Disclaimer)

The Company does not warrant the accuracy or completeness of the estimates and analyses the Service provides. Responsibility for business decisions made on the basis of that material — such as sourcing, pricing and advertising — and for their outcomes rests with the user.

The Company is not liable for interruption of the Service or gaps in data caused by matters beyond its control, such as force majeure or policy changes or outages of external services like Coupang.

Article 12 (Governing law and disputes)

These Terms and use of the Service are governed by the law of the Republic of Korea. Disputes between the Company and users are to be resolved amicably by mutual consultation; failing that, the competent court under the Civil Procedure Act is the court of first instance.

Inquiries and refunds (email): contact@mallbiseo.kr